State Farm® Insurance Agent Shannon Rikard
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Daniel Stocker
June 24, 2026
"Shannon’s team, especially Ansleigh today, are always a pleasure to work with. There is no better agent or agency to work with in Columbia."
Keith Thompson
June 24, 2026
"Have always been felt with fast and very professional! Have never had a problem of any kind! Always kind and courteous!"
Dave G
June 23, 2026
"We have been working with this team for many years. They have always been helpful and responsive. Beth is always so pleasant to work with."
"Thank you, Dave! "
J D
June 23, 2026
"Excellent service and very professional attention. I recommend this office for your auto insurance needs."
"Thank you so much!"
Ed Ventre
June 22, 2026
"Very easy to work with. Explained everything fully in a way that it was easily understandable. Explored ways to get me what I needed for the best rate. Very satisfied."
James Sellers
June 10, 2026
"Folks are always very helpful and polite. It's a great office for all your insurance needs!"
"Thank you, James! "
daniel atwell
June 9, 2026
"Easy to work with and good communication."
"Thanks so much, Daniel!"
Jamie Cote
June 2, 2026
"I just moved to SC and needed to get new auto insurance. Beth got me all set up over the phone. She was very friendly and helpful."
"We’re so happy to hear Beth was able to help you out! Welcome to SC!"
Don Manzo
May 31, 2026
"Great customer service and everyone in there is very kind would recommend 100%"
"Thanks, Don! We appreciate you saying that!!"
Steve Davenport
May 26, 2026
"I have been a client with Shannon's office for years. She has always done whatever possible to provide great service. Her staff is friendly and helpful."
"Thank you so much, Steve!"
Tiffany Evans
May 20, 2026
"The staff at Shannon Rikard are super professional always understanding and willing to meet my needs."
"Thank you so much for those kind words, Tiffany! We appreciate you!!"
Tommy Silvester
May 15, 2026
"Great customer service. I recently had to transfer Auto to a new vehicle, and the process was worry free. Nice to have someone local to work with."
"Thank you, Tommy! It's wonderful to know you appreciate having a local contact. If you ever need anything else, feel free to reach out!"
ELizabeth Weesner
May 11, 2026
"I’ve been working with Shannon for several years now and every time I reach out to her she is very quick to respond and always very helpful! I highly recommend using her for your insurance needs."
"Thank you!! We appreciate you and your family putting your trust in us!"
Anita Green
May 7, 2026
"unique company, very friendly and helpful employees to provide the appropriate services."
"Thank you, Anita!! We appreciate you saying that!"
Mindy Keisler
April 16, 2026
"Always so helpful with whatever we need!"
"Thank you, Mindy! We’ve loved getting to work with your family through the years! Always happy to help!"
Milton White
April 15, 2026
"Very professional experience with the office. Ian Maxwell represents the Agency well."
"Thank you, Milton! I'm so happy to hear that Ian made a positive impression! We appreciate your feedback and are here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
jean belton
April 15, 2026
"Very Professional"
"Thank you, Jean!"
Melissa Thomas
April 8, 2026
"I love my agent and her team. They always handle my needs and requests promptly. They have a great attitude and make it an easy process"
"Thank you, Melissa! I'm happy to hear that you appreciate the service from our team!"
gene cantrell
April 7, 2026
"Super awesome people!Cheap rates and always there to help with ALL your needs!!!GOD bless them all and families!! Have a blessed month and a super awesome week"
"Thank you Gene! We are thankful to get to work with someone as awesome as you! "
Gregory Pollock
March 26, 2026
"Ms. Ricardo was very professional and good customer service alone with great attitude very friendly"
"Thank you, Gregory! Our team is dedicated to ensuring a positive experience for all our customers. If you have any questions or need further assistance, feel free to reach out!"
Janelis Resto
March 16, 2026
"They have the best customer service."
"Thank you, Janelis! I'm happy to know you think so highly of our customer service. We strive to provide the best experience for everyone. Let us know if there's anything else we can assist you with!"
Jeremy Anderson
March 4, 2026
"Shannon and her crew are nothing short of amazing!!"
"Thanks, Jeremy! "
Travis King
March 4, 2026
"What a great Team to work with!"
"Thanks for the opportunity, Travis!"
Lanee Glass
March 2, 2026
"I was contacted by State Farm, I had Progressive Insurance and Sage Sure for my homeowners. State Farm was able to save me $87/month and bundled my insurance. I am very happy about this. Hopefully this continues to be a cost effective experience for me."
"Lanee, thank you for sharing your experience! I'm glad to hear that our team was able to help you save money and bundle your insurance. We aim to keep providing you with cost-effective solutions. If you have any questions or need assistance in the future, feel free to reach out!"
Juan Esparza
February 28, 2026
"Super Best Insurance you can have !"
"Thank you, Juan! I'm happy to know you feel that way about our insurance services. If you ever need anything else, just let us know!"