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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jonathan Hardy

March 23, 2023

5  out of  5 rating by Jonathan Hardy
"Ms. Shannon took over our policy from our retired agent and man has she and her team done a great job for us. They are always helpful and willing to get in that extra mile for us. It has been a great pleasure to work with her and the team for many years now! Best all around!"

Amy Alford

March 20, 2023

5  out of  5 rating by Amy Alford
"I was so tired of paying high car insurance so I switched to State Farm and Josh hooked me up. I definitely recommend doing business with them. The staff will make you feel like family and get you the best deal possible."

Joe Tab II

February 23, 2023

5  out of  5 rating by Joe Tab II
"Had an awesome experience dealing with Josh! Saved us $75 a month and we are receiving better coverage! Thanks Jake I mean Josh! LOL!"

Cynthia Moreland

February 2, 2023

5  out of  5 rating by Cynthia Moreland
"Their a great bunch of people to work with. Don't know what I would do without Shannon or Beth they have helped me so much love them girls."

Joseph Collins

January 31, 2023

5  out of  5 rating by Joseph Collins

Marissa Lovegrove

January 4, 2023

5  out of  5 rating by Marissa Lovegrove
"Shannon is such a joy to work with! Highly recommend!"

Charles Smith

December 16, 2022

5  out of  5 rating by Charles Smith
"I have been with them for over 2 years, and plan to stay they go above and beyond no matter what. Would recommend"

Janie Macintosh

November 1, 2022

5  out of  5 rating by Janie Macintosh
"Very nice experience. Always stay with state farm"

Kyle .O’Connell

October 17, 2022

5  out of  5 rating by Kyle .O’Connell
"Holy smokes Shannon and her team are raising the bar for insurance providers. Such a wealth of knowledge and always an accompanying smile every time you visit their office. If you have insurance questions or just want to save some money - check them out!"

Jennifer Lukas

July 28, 2022

1  out of  5 rating by Jennifer Lukas
"Very poor cant recommend at all got a quote and all of a sudden the price doubled and nothing could be done"

Julie Larkin

July 22, 2022

5  out of  5 rating by Julie Larkin
"Great agency. Wonderful staff. They have empathy for the customer and do all they can to help find the right policy for each individual."

Keith Fagan

July 12, 2022

5  out of  5 rating by Keith Fagan
"Very friendly, prompt and excellent customer service...!"

Dj Phelps

April 19, 2022

5  out of  5 rating by Dj Phelps
"I can't speak for all agencies, but I will say this, mrs. Shannon Rikards team here is the best I have ever worked with. They are all very polite and courteous, not to mention helpful, and quick to find an answer to any questions you may have. Definitely the best insurance buying and keeping experience I have personally ever had. I highly recommend you at least go see them if you are in need of a good company with great representation."

Taylor Jacobs

April 12, 2022

5  out of  5 rating by Taylor Jacobs
"Shannon and her team took great care of me while I was living in SC. I’d highly recommend them to anyone!"

chris aull

April 12, 2022

5  out of  5 rating by chris aull
"Very patient and helpful, they make me feel like a friend not just a customer."

Damon Morgan

April 12, 2022

5  out of  5 rating by Damon Morgan
"Shannon, Beth and their team always go the extra mile to make sure we are well covered. I’ve been with State Farm for over 20 years now and love it."

Leroy Johnson

April 11, 2022

5  out of  5 rating by Leroy Johnson
"Very professional and helpful in all aspects of my insurance needs."


March 31, 2022

5  out of  5 rating by B DMcC
"Thoroughly impressed with Shannon Rikard’s State Farm Office! Ansleigh recently assisted us in switching our Homeowners and Auto Policies from another provider. EVERYONE in Shannon Rikard’s office was kind, professional, knowledgeable and considerate of all our needs! I HIGHLY RECOMMEND THEM! Glad to be apart of the State Farm family!"

Charles Fout

November 15, 2021

5  out of  5 rating by Charles Fout
"Absolutely incredible experience with Andrew. He really knew what he was talking about and walked me through everything in a matter of minutes. He answered every question I had and was incredibly pleasant. I can’t recommend them enough."

Rain Bts

November 15, 2021

5  out of  5 rating by Rain Bts
"Very friendly and understanding insurance company the agents there work with you as best they can within the realm of what they are able to do I have had my insurance with Shannon for years now always been happy and pleased with the service they provide and their ability to work with me when I am having difficulty paying my insurance."

Charles N Walker

October 29, 2021

5  out of  5 rating by Charles N Walker
"Andy Kennedy was very knowledgeable and helpful. I look forward to working with him in the future for ALL of my insurance needs."

Chelsea Rotan

August 24, 2021

5  out of  5 rating by Chelsea Rotan
"Absolutely love our agents here, no issues - no complaints !"

jasmine foreman

August 23, 2021

5  out of  5 rating by jasmine foreman
"I've been with Shannon Ritkard since 2014 and I love everyone there! They're always prompt and extremely kind. I had an incident where I wasn't able to handle something until the following Monday and they called me SATURDAY so that I wouldn't have to worry about it. Shannon and her team really are great at what they do and I look forward to many more years with their team!"

Cody Poynter

July 30, 2021

5  out of  5 rating by Cody Poynter
"I've been with Shannon and her staff for years now and have never felt the need to shop around. They are prompt, courteous and very knowledgeable!"

Sarah Wright

July 27, 2021

5  out of  5 rating by Sarah Wright
"I changed back over to State Farm auto and homeowner's insurance here in Columbia a few years ago. I have used State Farm insurance off and on since 2000. This office and their agents are the BEST to work with. They are professional and genuine. Speaking with them on the phone is like talking to someone you have known your entire life."