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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ciera Raye

June 25, 2025

5  out of  5
rating by Ciera Raye
"Dominic reached out randomly and offered to review my rates and was able to get me set up with a new affordable policy. He was extremely kind and patient with me even postponing our convo so I could finish work. Looking forward to working with them in the future."
We responded:
"You are too kind, Ciera! So glad Dominic was able to help you out!"
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Abdoul Balla

June 23, 2025

5  out of  5
rating by Abdoul Balla
"Shannon and her team are amazing to work with! I love having the coverage of a large insurance company with the access to a caring local agent. They are professional and provide excellent service. I highly recommend this agency for all your auto, homeowners, renters and all insurance needs."
We responded:
"Thank you so much, Abdoul! We have really enjoyed working with your family and look forward to it for years to come!"
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Jonathan Hardy

June 21, 2025

5  out of  5
rating by Jonathan Hardy
"Outstanding support. Got to have insurance may as well get it here! Always treat me like family and ready to help."
We responded:
"We love seeing reviews like this, Jonathan! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come! It’s a pleasure having your family be a part of ours!"
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Randy Ramsey

June 20, 2025

5  out of  5
rating by Randy Ramsey
"I have worked with several insurance companies over the last 35 years and Shannon Rikard and her staff are absolutely awesome. They have helped me with all of my insurance needs for years. They are quick to respond, very helpful and advise me on the best policies to fit my needs."
We responded:
"Thanks so much, Randy, for trusting us with your business!"
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Erik Espinosa

June 20, 2025

5  out of  5
rating by Erik Espinosa
"Im been with shannon Ricard- state farm insurance for 8 years now , the very helpful fo sure , ask for kile he will help you with everything."
We responded:
"Thanks, Erik! We have enjoyed getting to work with you through the years and appreciate your business!"
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Darren Jones

June 18, 2025

5  out of  5
rating by Darren Jones
"They always go the extra mile to help each and every customer The entire staff is knowledgeable and will help to save you money I’ve referred several family members to shop & save with them"
We responded:
"Wow, Darren, thank you so much!! "
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Steven Hekl

June 18, 2025

5  out of  5
rating by Steven Hekl
"I can’t say enough about how much I love dealing with their office. Kristin, Beth, Ainsley, Shannon and Kyle are so enjoyable to talk to. They do a great job of explaining the particulars of the coverages you are getting so you don’t have to worry about the “what ifs” that can occur."
We responded:
"Thank you for those kind words, Steven!"
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nelson jarvis

June 18, 2025

5  out of  5
rating by nelson jarvis
"State Farm is the BEST! They have taken care of my auto and home needs. Shannon Rikard is a great agent that explains everything well. Recommended."
We responded:
"I really appreciate those kind words, Nelson! Thank you for trusting us with your insurance!"
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Aretha “Aretha” Nix

June 18, 2025

5  out of  5
rating by Aretha “Aretha” Nix
"Awesome team. Very prompt with responding and readily provide options."
We responded:
"Thank you!!"
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Tammy Davis

June 17, 2025

5  out of  5
rating by Tammy Davis
"We were forced to change Insurance Companies after being with prior Company for many years due to significant increase with no explanation. We contacted State Farm for home owners & auto insurance and were able to add life at a great rate. The office is always super helpful and responsive. Thank you Shannon Rikard and Team!!"
We responded:
"We appreciate those kind words, Tammy! Thank you so much for allowing us to help!!"
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mary ward

June 17, 2025

5  out of  5
rating by mary ward
"My experience with this particular insurance company has been great. Shannon and Beth as well as all her associates have treated my family well over the years. They have given sound advise and communicate one on one when you have a question or need help. In this society of technology it's nice to speak to a live person. Thank you for all you do. You guys are awesome 😊"
We responded:
"Thank you so much, Mary! We have so enjoyed working with your family for all these years and look forward to many more years together!"
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Melissa W.

June 16, 2025

5  out of  5
rating by Melissa W.
"My husband and I love Shannon, she is wonderful, always friendly, makes you feel like family and always answers our questions. Shannon's staff also provides the same great customer service just like Shannon. I highly recommend Shannon Rikard - State Farm."
We responded:
"Wow, thank you so much! Your family feels like family to us and we appreciate the relationships we’ve built through the years!"
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Jameson Adkins

June 14, 2025

5  out of  5
rating by Jameson Adkins
"Kyle is an excellent part of this team, answering any questions I may have, and also providing detail oriented stewardship. Therefore, gaining my business for years to come."
We responded:
"Thank you, Jameson, for your positive feedback and for acknowledging the exceptional assistance provided by Kyle & Josh. We greatly appreciate your recognition of our team's dedication to delivering outstanding service."
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Alexis Sherr

June 14, 2025

5  out of  5
rating by Alexis Sherr
"Kyle is amazing! He was always willing to answer all of our questions. He was patient, kind and very responsive! We changed things multiple times and Kyle never got frustrated! I highly recommend Shannon Richard’s office to help you find the best coverage!"
We responded:
"Thank you, Alexis! We’re so happy Kyle was able to help you out!"
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J D

June 9, 2025

5  out of  5
rating by J D
"Excellent service and very professional attention. I recommend this office for your auto insurance needs."
We responded:
"Thank you so much!"
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Donny Davis

June 6, 2025

5  out of  5
rating by Donny Davis
"Kyle was great, iam 65. And he actually listened to what my needs were. I enjoyed our conversation and the respect he showed as a Young Man. What I found in recent conversations with younger adults they don't listen. Kyle has all the qualities that a person looks for when you're spending money. Thank you so much Kyle and I hope you have a great summer."
We responded:
"Thank you for those kind words, Donny! We’re so glad Kyle was able to help you out!"
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Sarah Jorgenson

June 5, 2025

5  out of  5
rating by Sarah Jorgenson
"Shannon and her team are always very responsive and helpful, quick to answer questions and provide clarity. Shannon was recommended to us when we moved from out of state several years ago, and we have been more than happy with their services."
We responded:
"Thank you so much, Sarah! We’ve really enjoyed getting to know you and your family!"
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Richard Holmes

June 4, 2025

5  out of  5
rating by Richard Holmes
"These people have done an extraordinary job of working on my policy. The followed up on everything. Made it easy to understand, and made it easy for me to understand"
We responded:
"We’re so glad to hear that, Richard! Thank you for putting your trust in us!"
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Anthony Reo

June 2, 2025

5  out of  5
rating by Anthony Reo
"I've had the very best results each time I found it necessary to call Shannon Rikard Insurance. I can always be sure that my issue is handled expeditiously and with professionalism! I strongly recommend them for your needs!"
We responded:
"Thank you so much, Anthony!"
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Walter Brown

May 12, 2025

5  out of  5
rating by Walter Brown
"State Farm is the best insurance company I ever dealt with.They has quick response with great hospitality."
We responded:
"Thanks, Walter! We enjoy getting to work with you!"
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Chanel P

April 22, 2025

5  out of  5
rating by Chanel P
"They go above and beyond to get you best rates."
We responded:
"Thank you so much! We appreciate you!"
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Lisa Crenshaw

April 2, 2025

5  out of  5
rating by Lisa Crenshaw
"Ansleigh was very helpful, informative and friendly. I always receive excellent service from this team."
We responded:
"We’re so happy to hear that, Lisa! "
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Cold Bore Racing

March 18, 2025

5  out of  5
rating by Cold Bore Racing
"Always a pleasure to make my payment with the great customer service agents here."
We responded:
"Thank you!! We appreciate that!"
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Mrs Trautwein’s Girls

March 15, 2025

5  out of  5
rating by Mrs Trautwein’s Girls
"These folks feel almost like family to me. We’ve only ever spoken over the phone but they seem genuinely interested in my insurance needs. I highly recommend them!"
We responded:
"That is so sweet! Thank you so much!"
Profile photo of Kandis Sutton Corry

Kandis Sutton Corry

March 13, 2025

5  out of  5
rating by Kandis Sutton Corry
"Ansleigh was such a great help. Also saving me almost a hundred and fifty dollars a month between homeowners and car insurance giving me better coverage than I had with my last insurance company. The follow-up calls that she made to make sure I had everything I needed was great. I am looking forward to working with Ansleigh for years to come."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Ansleigh was able to assist in getting you better coverage at a better price! We appreciate your trust in us and look forward to working with you!"