State Farm® Insurance Agent Shannon Rikard
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Reggie McNeal
October 30, 2024
"Great customer service! They go extra mile. Ansleigh, Kyle, Shannon, the whole team."
"Thank you, Reggie!! "
Mike Dopson
September 17, 2024
"Shannon’s team was very helpful when weighing other policies. Ansleigh did a great job onboarding the policy and getting it all done."
"So great to hear that, Mike! Thanks for trusting us to help!"
Mark Leonhardt
August 3, 2024
"Beth was very helpful in switching from my prior insurance company of 40 years. Very knowledgeable and helpful. Gave me a lot of options to consider and was able to significantly reduce my premium costs."
"Thank you, Mark! We really appreciate those kind words and happy Beth was able to help you!"
Danielle Morgan
July 30, 2024
"Beth is an amazing agent! She helped me transition from my previous insurance company to State Farm in what felt like minutes! She was very helpful and made this switch seamless and easy for me as a first time homeowner. Very glad to have worked with her all the way from Charleston!"
"Thank you Danielle! So happy Beth was able to help you switch everything over! Happy to have you with our office!"
Richard Reese
July 10, 2024
"Shannon and her team are the best, they are more than willing to help in any way they can to get the best results, just try and do that with your discount insurance outfits ,you call and you get a human not a robot in some foreign country been with State farm for at least 50 years in New York and South Carolina there maybe cheaper but never better THANK YOU again Shannon and your team it's greatly appreciated 👍❤🌹😎🇺🇸"
"Thanks Rick!"
Sandi Jones
June 26, 2024
"Kyle is a fantastic insurance agent here. Not only did he make the insurance process easy for me, but he was able to get me the payment I needed to fit my budget. I spent days trying to find affordable auto insurance. Five minutes talking with Kyle and I had affordable coverage. Okay, a bit longer than five minutes, but very quickly. I highly recommend Kyle, but you can't go wrong with anyone in the office."
"Thank you, Sandi! Kyle really is fantastic and we’re so glad you got to have that experience with him! Welcome to the State Farm family!"
Matthew Nelson
June 21, 2024
"Beth was friendly and very helpful"
"Thanks Matthew! We’re happy to have you back in the State Farm family! "
Jim Williamson
June 6, 2024
"Kyle is my agent. He is constantly looking for ways to improve my coverages and find discounts. His professionalism sets the agency apart from other companies."
"Thank you for sharing those kind words about Kyle! We couldn’t agree more and he is such an asset to this team!"
Matthew Cox
May 17, 2024
"A phenomenal agency. The front office staff are incredibly helpful and responsive. Their dedication to quality service rather than simply pushing as many products as possible to maximize profits is why I have stayed with them for years. They really care about affordability while protecting your assests from liabilities."
"Thank you so much, Matthew! We appreciate the faith and trust you continue to put in our office!"
Danette Rainbird
April 19, 2024
"Ansleigh was AMAZING helping me get a change on my insurance binder. Courtesy, friendly and super fast emailing the documents to everyone."
"Thanks for those kind words Danette! "
Emily Horton
March 13, 2024
"Shannon and I met for the perfect reason! She was so helpful getting me car insurance, the whole process was very easy and she explained everything thoroughly ❤️ definitely highly recommend Shannon!"
"Thank you so much Emily!! There was certainly a reason for our paths crossing that day!"
Flyers Tomorrow
March 11, 2024
"This insurance team is full of ROCKSTARS!! I just got off the phone with Kristin and she KILLED IT!!! She didn't know it, but I had her on speaker phone with my daughter next to me. My daughter was getting horrible attitudes from driving school companies and was getting down and discouraged. I told my daughter "Let me show you how real customer service sounds!" I called this office and Kristin was frickin' FLAWLESSSSSS! Even if Kristin didn't have an answer, she went and figured it out quickly. My daughter's mouth dropped as she couldn't believe it! LOL Thanks for being a great example! Ansleigh is a BEAST as well, who was my initial experience with the agency, so she gets credit for my confidence in the group. Wow... Every interaction I've had in my short time with this agency has been very productive and has felt great! Please keep up the good work ladies!!!!!!!!!"
"Wow!!! Thank you so much!! I’m so happy that the girls got you taken care of! You’re right!They are all ROCKSTARS!!"
Shanita Johnson
January 16, 2024
"I've used this agency a few times and Kyle always goes above and beyond. He's always patient with me and very respectful"
"We’re so happy to hear that, Shanita! And happy to have you back!!"
Emily Lanxton
January 5, 2024
"Everyone I’ve spoken to at this office has been very helpful. I recently spoke with Kyle and he was able to answer all of my questions."
"Thank you, Emily! Kyle is awesome!"
Alice Lishka
January 4, 2024
"Ansleigh Bostick was a great help today! She was easy to work with and gave the best advice for my home insurance and help me get coverage with her office today!!"
"Alice, we are so happy to have you with our office! Thank you for allowing Ansleigh to help you!"
Alexis Day
November 17, 2023
"I had a wonderful experience with Kyle today getting my insurance on my car. He definitely does his job very well and he’s so polite."
"So happy to hear that, Alexis! Welcome to our State Farm family!"
Erik Espinosa painting
November 11, 2023
"if you looking for great service just talk to Shannon she is the best 👌"
"Thank you!!"
Lisa Goethe
November 8, 2023
"I'm extremely impressed with services provided with this agency. Ashleigh was very helpful and helped me lower my car insurance by more than half of the company I had. She was pleasant and I recommend her services. Best insurance agent I've dealt with. Truly a blessing ❤️"
"Thank you, Lisa! We’re so happy we could help you and look forward to working with you!"
John Beals
October 29, 2023
"I simply wanted to pass along a compliment about the outstanding “logistical assistance” that Josh provided recently in securing towing service for my wife’s car after a flat. He was extremely helpful and proactive in our predicament. Thank you very much!"
"Thank you for sharing your experience with us! So glad Josh was able to help you out!"
aida seda
October 27, 2023
"Joshua is a very caring and professional person. I am so satisfied with the service he has rendered to me and I would recommend all my friends and family to come see him and Shannon for any of their insurance needs."
"Thank you!!! We’re so happy Josh was able to take care of you! "
R C
October 20, 2023
"Very attended for my family's needs and professionalism is outstanding we need more of that!"
"Thank you!! Much appreciated!"
bryan raymond
October 18, 2023
"Had this agency for going on 8 years I believe. I have car and homeowners insurance through them. Coming to this agency was great. They take care of us and help us with anything I need."
"Bryan, thank you so much! We’ve loved having your family as part of our family for the last 8 years!"
renee jandron
October 17, 2023
"Beth is very helpful and knowledgeable. She made the transition very easy for me to change my previous insurance company to State Farm. I definitely recommend them."
"Thank you, Renee!! We’re happy to have you as part of the State Farm family! Beth truly is such an asset to us here!"
Elizabeth Anders
October 14, 2023
"Always great service from Shannon and Beth and others there"
"Thank you, Liz!!"
Michael Coward
October 13, 2023
"Great insurance agents! Very much on top of it! Been with them since they opened!"
"Thank you, Michael!"