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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeremy Anderson

March 4, 2026

5  out of  5
rating by Jeremy Anderson
"Shannon and her crew are nothing short of amazing!!"
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Travis King

March 4, 2026

5  out of  5
rating by Travis King
"What a great Team to work with!"
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Lanee Glass

March 2, 2026

5  out of  5
rating by Lanee Glass
"I was contacted by State Farm, I had Progressive Insurance and Sage Sure for my homeowners. State Farm was able to save me $87/month and bundled my insurance. I am very happy about this. Hopefully this continues to be a cost effective experience for me."
We responded:
"Lanee, thank you for sharing your experience! I'm glad to hear that our team was able to help you save money and bundle your insurance. We aim to keep providing you with cost-effective solutions. If you have any questions or need assistance in the future, feel free to reach out!"
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Juan Esparza

February 28, 2026

5  out of  5
rating by Juan Esparza
"Super Best Insurance you can have !"
We responded:
"Thank you, Juan! I'm happy to know you feel that way about our insurance services. If you ever need anything else, just let us know!"
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Randy Ramsey

February 25, 2026

5  out of  5
rating by Randy Ramsey
"I have worked with several insurance companies over the last 35 years inn business and know that good help is hard to find. Shannon Rikard and her staff are absolutely awesome. They have helped me with all of my insurance needs for business and personal for years. They are quick to respond, very helpful and advise me on the best policies to fit my needs."
We responded:
"Thanks so much, Randy, for trusting us with your business!"
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Don Wilson

February 24, 2026

5  out of  5
rating by Don Wilson
"When I moved to Columbia SC, I was looking for some affordable car insurance. Most every place I checked, the prices were ridiculously high. I found Shannon Rikard’s number and gave her a shot. Not only are her prices incredibly reasonable, I was able to get a month to month payment policy. I eventually left Columbia and now live in Anderson SC, and I still have Shannon as my agent. I also use her for my renter’s insurance. I can not possibly recommend anyone better, for insurance needs. Always friendly, always helpful. I will stay with this office until I’m no longer able to drive. Sometimes fate steps in and points you towards where you need to go. And for my birthday I got a group photo with a cutout of Jake standing with them. I really love all the people who work in this fine establishment."
We responded:
"Thank you, Don, for sharing your experience! It's wonderful to know that even after moving, you continue to trust us with your insurance needs. We truly appreciate your kind words and loyalty. If there's anything else we can do for you, just let us know!"
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nelson jarvis

February 18, 2026

5  out of  5
rating by nelson jarvis
"State Farm is the BEST! They have taken care of my auto and home needs. Shannon Rikard is a great agent that explains everything well. Recommended."
We responded:
"I really appreciate those kind words, Nelson! Thank you for trusting us with your insurance!"
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Lita's Treats

February 16, 2026

5  out of  5
rating by Lita's Treats
"Wonderful experience! They have been my agent for years. Highly recommend."
We responded:
"We thank you so much for allowing us to help you and your family all these years!"
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J D

February 13, 2026

5  out of  5
rating by J D
"Excellent service and very professional attention. I recommend this office for your auto insurance needs."
We responded:
"Thank you so much!"
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Joseph Cutro

February 13, 2026

5  out of  5
rating by Joseph Cutro
"Very helpful staff. They work hard to get the coverage I needed and at a cost that is better than previous insurance carrier. They communicated well with me and we got everything i needed."
We responded:
"Thank you, Joseph! We’re happy to hear about your recent experience with our office!"
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Kenny Rodney

February 12, 2026

5  out of  5
rating by Kenny Rodney
"Customer service is excellent!"
We responded:
"Thank you,Kenny!"
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Tiesha Burton

February 11, 2026

5  out of  5
rating by Tiesha Burton
"Ansley ...as well all the staff @ State Farm (The Shannon Rikard office) has always been a pleasure to work with. They handle All your needs and call back promptly to answer any questions they may not have the answer to at the time! From Ansley to Beth, Malik, Kyle and I even spoke with Shannon @ one point....they are what I would call an Awesome office team!!! Folks like them will definitely keep my business! Keep up the Great Customer Service Y'all!!!!"
We responded:
"Thank you so much, Tiesha!!"
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Trevor Paul

February 10, 2026

5  out of  5
rating by Trevor Paul
"Had an amazing experience today at Shannon Rikard State Farm. My wife & I had an appointment to discuss insurance options & coverage, etc. All of our questions were answered immediately, in a super friendly - laid back atmosphere. Customer service is an extremely high priority at Shannon Rikard State Farm. Beth McNeely was an absolute pleasure to work with."
We responded:
"Wow, thank you so much! We value the relationship we’ve built with your family through the years and appreciate the trust you put in our office!"
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Trisha Dickerson

February 5, 2026

5  out of  5
rating by Trisha Dickerson
"Have been with Shannon for 5+ years she has always been helpful and polite."
We responded:
"Trisha, it is a joy working with you. We hope to continue serving your insurance needs for many more years!"
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John DeAngelo

February 5, 2026

5  out of  5
rating by John DeAngelo
"Wonder people and always a pleasure to speak with! They are very professional and extremely helpful when dealing with all types of insurance. They cut my insurance bill in half and have been with them a few year now! I would definitely recommend if you're in need!"
We responded:
"Thanks so much, John!!"
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Tessa Vereen

February 4, 2026

5  out of  5
rating by Tessa Vereen
"Ive been with Shannon Rikard for 10 years now and it's always nice to talk with Beth up there she's always on point and gets back with me quickly every time. I recommend them to everyone and that's why I give them a 5 star!"
We responded:
"Wow, it’s hard to believe it’s been 10 years! Thank you so much for your support and trusting our team to help your family!"
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Frances Hinson

February 4, 2026

5  out of  5
rating by Frances Hinson
"Friendly,courteous, very helpful."
We responded:
"Thank you, Frances!"
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Van Gerrald

February 4, 2026

5  out of  5
rating by Van Gerrald
"Beth is very responsive and always has the details. Pleasure to do business with."
We responded:
"We appreciate the opportunity to work with you, Van! Thank you for that positive feedback!"
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Jessica Tee

February 4, 2026

5  out of  5
rating by Jessica Tee
"Very helpful and responsive especially my personal agent, Beth. I use State Farm for my business and personal insurance."
We responded:
"Jessica, thank you for your feedback! I'm happy to hear that Beth has been helpful and responsive with your insurance needs. We appreciate your trust in us for both your business and personal coverage. If you ever need assistance, feel free to reach out!"
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Jennifer McFarland

February 4, 2026

5  out of  5
rating by Jennifer McFarland
"I love using this agency!! Beth and Klye are always a pleasure to work with! They handle my needs professionally and quickly!!"
We responded:
"Kyle and Beth are both awesome assets to the team! Thank you for sharing your positive experience with them!"
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Kutarra Hayward

February 2, 2026

5  out of  5
rating by Kutarra Hayward
"Shannon Rikard State Farm Agency provides outstanding customer service. They professional, knowledgeable, and genuinely care about their clients. They take the time to explain everything clearly, answers questions promptly, and makes the entire process smooth and stress-free. It’s rare to find an agency so dependable and easy to work with. I highly recommend Shannon Rikard to anyone looking for reliable insurance support and excellent service."
We responded:
"Thank you so much for that! You put his smiles on everyone’s faces here! We appreciate you!"
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Jaila Ishmal

February 2, 2026

5  out of  5
rating by Jaila Ishmal
"This is the perfect agency! Very fast service & Great communication!"
We responded:
"Thank you, Jaila!"
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David Harley

January 30, 2026

5  out of  5
rating by David Harley
"Shannon and the whole State Farm family have been so wonderful to work with over the last 15 years . If you are looking for a new agent this is the place for you !"
We responded:
"We have so enjoyed getting to work with you and your family over the years! Thank you for putting your trust in us!"
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paul macdougall

January 28, 2026

5  out of  5
rating by paul macdougall
"Nothing but good experiences with State Farm. Ansleigh and Beath have been kind, responsive, and genuinely helpful."
We responded:
"Wow, Thank you so much!! We appreciate those kind words and always happy to help!"
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The Newmoyer's

January 27, 2026

5  out of  5
rating by The Newmoyer's
"Great experience setting up renters insurance!"
We responded:
"We’re so happy to hear! Thanks for choosing our office!"