State Farm® Insurance Agent Shannon Rikard
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mindy Keisler
April 16, 2026
"Always so helpful with whatever we need!"
"Thank you, Mindy! We’ve loved getting to work with your family through the years! Always happy to help!"
Milton White
April 15, 2026
"Very professional experience with the office. Ian Maxwell represents the Agency well."
"Thank you, Milton! I'm so happy to hear that Ian made a positive impression! We appreciate your feedback and are here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
jean belton
April 15, 2026
"Very Professional"
"Thank you, Jean!"
Melissa Thomas
April 8, 2026
"I love my agent and her team. They always handle my needs and requests promptly. They have a great attitude and make it an easy process"
"Thank you, Melissa! I'm happy to hear that you appreciate the service from our team!"
gene cantrell
April 7, 2026
"Super awesome people!Cheap rates and always there to help with ALL your needs!!!GOD bless them all and families!! Have a blessed month and a super awesome week"
"Thank you Gene! We are thankful to get to work with someone as awesome as you! "
Gregory Pollock
March 26, 2026
"Ms. Ricardo was very professional and good customer service alone with great attitude very friendly"
"Thank you, Gregory! Our team is dedicated to ensuring a positive experience for all our customers. If you have any questions or need further assistance, feel free to reach out!"
Janelis Resto
March 16, 2026
"They have the best customer service."
"Thank you, Janelis! I'm happy to know you think so highly of our customer service. We strive to provide the best experience for everyone. Let us know if there's anything else we can assist you with!"
Jeremy Anderson
March 4, 2026
"Shannon and her crew are nothing short of amazing!!"
"Thanks, Jeremy! "
Travis King
March 4, 2026
"What a great Team to work with!"
"Thanks for the opportunity, Travis!"
Lanee Glass
March 2, 2026
"I was contacted by State Farm, I had Progressive Insurance and Sage Sure for my homeowners. State Farm was able to save me $87/month and bundled my insurance. I am very happy about this. Hopefully this continues to be a cost effective experience for me."
"Lanee, thank you for sharing your experience! I'm glad to hear that our team was able to help you save money and bundle your insurance. We aim to keep providing you with cost-effective solutions. If you have any questions or need assistance in the future, feel free to reach out!"
Juan Esparza
February 28, 2026
"Super Best Insurance you can have !"
"Thank you, Juan! I'm happy to know you feel that way about our insurance services. If you ever need anything else, just let us know!"
Laura Kirby
February 25, 2026
"Ansleigh was great to work with friendly, responsive, and made the whole process easy from start to finish. She answered all my questions clearly and kept everything smooth and stress-free. I’d definitely recommend her."
"Laura, thank you for sharing your experience! I'm happy to hear that Ansleigh provided such friendly and responsive service, making the process easy and stress-free for you. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Randy Ramsey
February 25, 2026
"I have worked with several insurance companies over the last 35 years inn business and know that good help is hard to find. Shannon Rikard and her staff are absolutely awesome. They have helped me with all of my insurance needs for business and personal for years. They are quick to respond, very helpful and advise me on the best policies to fit my needs."
"Thanks so much, Randy, for trusting us with your business!"
Don Wilson
February 24, 2026
"When I moved to Columbia SC, I was looking for some affordable car insurance. Most every place I checked, the prices were ridiculously high. I found Shannon Rikard’s number and gave her a shot. Not only are her prices incredibly reasonable, I was able to get a month to month payment policy. I eventually left Columbia and now live in Anderson SC, and I still have Shannon as my agent. I also use her for my renter’s insurance. I can not possibly recommend anyone better, for insurance needs. Always friendly, always helpful. I will stay with this office until I’m no longer able to drive. Sometimes fate steps in and points you towards where you need to go. And for my birthday I got a group photo with a cutout of Jake standing with them. I really love all the people who work in this fine establishment."
"Thank you, Don, for sharing your experience! It's wonderful to know that even after moving, you continue to trust us with your insurance needs. We truly appreciate your kind words and loyalty. If there's anything else we can do for you, just let us know!"
nelson jarvis
February 18, 2026
"State Farm is the BEST! They have taken care of my auto and home needs. Shannon Rikard is a great agent that explains everything well. Recommended."
"I really appreciate those kind words, Nelson! Thank you for trusting us with your insurance!"
Lita's Treats
February 16, 2026
"Wonderful experience! They have been my agent for years. Highly recommend."
"We thank you so much for allowing us to help you and your family all these years!"
J D
February 13, 2026
"Excellent service and very professional attention. I recommend this office for your auto insurance needs."
"Thank you so much!"
Joseph Cutro
February 13, 2026
"Very helpful staff. They work hard to get the coverage I needed and at a cost that is better than previous insurance carrier. They communicated well with me and we got everything i needed."
"Thank you, Joseph! We’re happy to hear about your recent experience with our office!"
Kenny Rodney
February 12, 2026
"Customer service is excellent!"
"Thank you,Kenny!"
Tiesha Burton
February 11, 2026
"Ansley ...as well all the staff @ State Farm (The Shannon Rikard office) has always been a pleasure to work with. They handle All your needs and call back promptly to answer any questions they may not have the answer to at the time! From Ansley to Beth, Malik, Kyle and I even spoke with Shannon @ one point....they are what I would call an Awesome office team!!! Folks like them will definitely keep my business! Keep up the Great Customer Service Y'all!!!!"
"Thank you so much, Tiesha!!"
Trevor Paul
February 10, 2026
"Had an amazing experience today at Shannon Rikard State Farm. My wife & I had an appointment to discuss insurance options & coverage, etc. All of our questions were answered immediately, in a super friendly - laid back atmosphere. Customer service is an extremely high priority at Shannon Rikard State Farm. Beth McNeely was an absolute pleasure to work with."
"Wow, thank you so much! We value the relationship we’ve built with your family through the years and appreciate the trust you put in our office!"
Trisha Dickerson
February 5, 2026
"Have been with Shannon for 5+ years she has always been helpful and polite."
"Trisha, it is a joy working with you. We hope to continue serving your insurance needs for many more years!"
John DeAngelo
February 5, 2026
"Wonder people and always a pleasure to speak with! They are very professional and extremely helpful when dealing with all types of insurance. They cut my insurance bill in half and have been with them a few year now! I would definitely recommend if you're in need!"
"Thanks so much, John!!"
Tessa Vereen
February 4, 2026
"Ive been with Shannon Rikard for 10 years now and it's always nice to talk with Beth up there she's always on point and gets back with me quickly every time. I recommend them to everyone and that's why I give them a 5 star!"
"Wow, it’s hard to believe it’s been 10 years! Thank you so much for your support and trusting our team to help your family!"
Frances Hinson
February 4, 2026
"Friendly,courteous, very helpful."
"Thank you, Frances!"