State Farm® Insurance Agent Shannon Rikard

"Very nice experience. Always stay with state farm"

"Holy smokes Shannon and her team are raising the bar for insurance providers. Such a wealth of knowledge and always an accompanying smile every time you visit their office. If you have insurance questions or just want to save some money - check them out!"

"Very poor cant recommend at all got a quote and all of a sudden the price doubled and nothing could be done"

"Great agency. Wonderful staff. They have empathy for the customer and do all they can to help find the right policy for each individual."

"Very friendly, prompt and excellent customer service...!"

"Shannon and her team took great care of me while I was living in SC. I’d highly recommend them to anyone!"

"Very patient and helpful, they make me feel like a friend not just a customer."

"Shannon, Beth and their team always go the extra mile to make sure we are well covered. I’ve been with State Farm for over 20 years now and love it."

"Very professional and helpful in all aspects of my insurance needs."

"Thoroughly impressed with Shannon Rikard’s State Farm Office! Ansleigh recently assisted us in switching our Homeowners and Auto Policies from another provider. EVERYONE in Shannon Rikard’s office was kind, professional, knowledgeable and considerate of all our needs! I HIGHLY RECOMMEND THEM! Glad to be apart of the State Farm family!"

"Absolutely incredible experience with Andrew. He really knew what he was talking about and walked me through everything in a matter of minutes. He answered every question I had and was incredibly pleasant. I can’t recommend them enough."

"Very friendly and understanding insurance company the agents there work with you as best they can within the realm of what they are able to do I have had my insurance with Shannon for years now always been happy and pleased with the service they provide and their ability to work with me when I am having difficulty paying my insurance."

"Andy Kennedy was very knowledgeable and helpful. I look forward to working with him in the future for ALL of my insurance needs."

"Absolutely love our agents here, no issues - no complaints !"

"I've been with Shannon Ritkard since 2014 and I love everyone there! They're always prompt and extremely kind. I had an incident where I wasn't able to handle something until the following Monday and they called me SATURDAY so that I wouldn't have to worry about it. Shannon and her team really are great at what they do and I look forward to many more years with their team!"

"I've been with Shannon and her staff for years now and have never felt the need to shop around. They are prompt, courteous and very knowledgeable!"

"I changed back over to State Farm auto and homeowner's insurance here in Columbia a few years ago. I have used State Farm insurance off and on since 2000. This office and their agents are the BEST to work with. They are professional and genuine. Speaking with them on the phone is like talking to someone you have known your entire life."

"I've had my insurance with them for as long as I can remember, but luckily, had never had to use it. That was, until my wife had an accident this year. Shannon and Beth took the best care you can possibly imagine helping not only with our claim, but also getting coverage for the new car as quickly as we needed it. I couldn't ask for anyone better."

"Great Staff and Service"

"Ansleigh B. continues to provide EXCELLENT customer service to me and my family. She is very knowledgeable and thorough in explaining various coverage options. I SO appreciate her professionalism and friendliness!!!!!"

"This is the best service that I have had from any insurance agency. Ansleigh Bostick has taken care of me and made me feel like an individual, not just a customer. Not only that, but this agency has been able to save me a lot of money. The entire experience with them has been excellent. Highly recommended."

"All of the Agents and Associates at Shannon -Rikard State Farm Insurance Agency have given me stellar customer service. This agency was the most competitive compared to 5 other vehicle insurance companies. I greatly appreciate their efforts and their personal service has gone above and beyond any other agency I have had for vehicle insurance. I highly recommend this State Farm Agency."

"Andy helped me! Very professional, friendly, and helped lower my rates since I’m working from home now."

"Shannon Rikard and her team are the best I have ever dealt with. I own 3 businesses in the Columbia area and Shannon has has all of our insurance policies. If I ever have an insurance need or question Shannon handles it immediately, every time. Shannon is a very competent professional who I trust with all my insurance needs."