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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cold Bore Racing

March 18, 2025

5  out of  5
rating by Cold Bore Racing
"Always a pleasure to make my payment with the great customer service agents here."
We responded:
"Thank you!! We appreciate that!"
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Mrs Trautwein’s Girls

March 15, 2025

5  out of  5
rating by Mrs Trautwein’s Girls
"These folks feel almost like family to me. We’ve only ever spoken over the phone but they seem genuinely interested in my insurance needs. I highly recommend them!"
We responded:
"That is so sweet! Thank you so much!"
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Kandis Sutton Corry

March 13, 2025

5  out of  5
rating by Kandis Sutton Corry
"Ansleigh was such a great help. Also saving me almost a hundred and fifty dollars a month between homeowners and car insurance giving me better coverage than I had with my last insurance company. The follow-up calls that she made to make sure I had everything I needed was great. I am looking forward to working with Ansleigh for years to come."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Ansleigh was able to assist in getting you better coverage at a better price! We appreciate your trust in us and look forward to working with you!"
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Larry Payton

January 30, 2025

5  out of  5
rating by Larry Payton
"The entire office staff provides quick accurate service . I have never had a agent work so hard to save me money .They are all exceptional!"
We responded:
"Thank you, Larry! You’re a joy to get to work with!"
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Jamey Lanier

January 21, 2025

5  out of  5
rating by Jamey Lanier
"Great staff always got my back Beth, Kyle,Shannon tha best much love always ♥️✌🏿😜"
We responded:
"Aww thanks Jamey! Love getting to work with you and your family!"
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Sam Beals

January 20, 2025

5  out of  5
rating by Sam Beals
"I certainly appreciated the information that Ansleigh Bostick provided last Friday on our updated home insurance policy. She was extremely informative and highly professional. - John P. Beals"
We responded:
"I’m so glad Ansleigh was able to help you out!"
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Ansleigh Bostick

January 17, 2025

5  out of  5
rating by Ansleigh Bostick
"Best insurance agency around! Just an all around great group of people"
We responded:
"You’re the best!!"
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Alex Rowe

January 16, 2025

5  out of  5
rating by Alex Rowe
"Amazing staff. Every time I call they answer the phone and know who I am. They have saved me 100's of dollars a month."
We responded:
"Thank you so much, Alex! We’re happy to be able to help you!"
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Lisa Sherrill

January 15, 2025

5  out of  5
rating by Lisa Sherrill
"I have been with this office and this agent for about 5 years now. They have always been there to help me with my every need and in a timely manner. I currently have three policies with this agent. I would recommend Shannon Rikard agent to anyone. As always, thank you State Farm, and thank you Shannon Rikard! Elizabeth Sherrill"
We responded:
"Thank you, Lisa! "
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Dana Williams

January 14, 2025

5  out of  5
rating by Dana Williams
"All of the staff at Shannon Rikard-State Farm insurance are great! They are so helpful and always on time! We have three vehicles with them and have good rates! I love doing business with them!"
We responded:
"You’re the best!! Thank you for those kind words!"
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Blessing Oyewole

January 14, 2025

5  out of  5
rating by Blessing Oyewole
"Great team work that brings Great result. I love everyone working with Ms Shannon and Ms Shannon herself. Keep the good work going"
We responded:
"Thank you so much Blessing!!!"
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C Y V

January 10, 2025

5  out of  5
rating by C Y V
"They did a lot to help I’m thankful."
We responded:
"Glad we were able to help you out!"
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Jædyn

January 10, 2025

5  out of  5
rating by Jædyn
"I love my agent they are very reasonable and my agent was very helpful throughout my entire proof setting up insurance towards my newer car"
We responded:
"Aww thank you!! I really appreciate that and hope you enjoy your new car!!"
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Tieshia Lesjai

January 8, 2025

1  out of  5
rating by Tieshia Lesjai
"If I could give 0 stars I would. Customer service is horrible. I could never get answers to my questions regarding a bill. It was always we will get back to you, and no one did. Then months later, add these ridiculous charges and pretty much say pay it now or go somewhere else. I do not recommend them at all."
We responded:
"I’m very sorry that your experience didn’t reflect the level of service we aim to provide. Billing matters can sometimes involve complexities that aren’t fully within our control. I do apologize, that your questions were not answered. We truly value your feedback. Thank you for bringing this to our attention. We’re committed to learning from your experience and doing better moving forward. "
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Rick Hazen

January 3, 2025

5  out of  5
rating by Rick Hazen
"Great service from great people with the lowest insurance prices I can find and believe me I have a looked. I've been a customer longer than I can remember"
We responded:
"Thanks Rick! We appreciate you!"
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Darla Helms

December 21, 2024

5  out of  5
rating by Darla Helms
"Ansleigh Bostick at Shannon Rikard’s State Farm, is very kind, and quick at answering my questions. We have had our insurance with Shannon Rikard for years. She is also an amazing person who truly cares about her clients and her staff and it shows!"
We responded:
"Thank you, Darla! We have really enjoyed getting to work with you and your family through the years!"
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Reggie McNeal

October 30, 2024

5  out of  5
rating by Reggie McNeal
"Great customer service! They go extra mile. Ansleigh, Kyle, Shannon, the whole team."
We responded:
"Thank you, Reggie!! "
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Mike Dopson

September 17, 2024

5  out of  5
rating by Mike Dopson
"Shannon’s team was very helpful when weighing other policies. Ansleigh did a great job onboarding the policy and getting it all done."
We responded:
"So great to hear that, Mike! Thanks for trusting us to help!"
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Mark Leonhardt

August 3, 2024

5  out of  5
rating by Mark Leonhardt
"Beth was very helpful in switching from my prior insurance company of 40 years. Very knowledgeable and helpful. Gave me a lot of options to consider and was able to significantly reduce my premium costs."
We responded:
"Thank you, Mark! We really appreciate those kind words and happy Beth was able to help you!"
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Danielle Morgan

July 30, 2024

5  out of  5
rating by Danielle Morgan
"Beth is an amazing agent! She helped me transition from my previous insurance company to State Farm in what felt like minutes! She was very helpful and made this switch seamless and easy for me as a first time homeowner. Very glad to have worked with her all the way from Charleston!"
We responded:
"Thank you Danielle! So happy Beth was able to help you switch everything over! Happy to have you with our office!"
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Richard Reese

July 10, 2024

5  out of  5
rating by Richard Reese
"Shannon and her team are the best, they are more than willing to help in any way they can to get the best results, just try and do that with your discount insurance outfits ,you call and you get a human not a robot in some foreign country been with State farm for at least 50 years in New York and South Carolina there maybe cheaper but never better THANK YOU again Shannon and your team it's greatly appreciated 👍❤🌹😎🇺🇸"
We responded:
"Thanks Rick!"
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Sandi Jones

June 26, 2024

5  out of  5
rating by Sandi Jones
"Kyle is a fantastic insurance agent here. Not only did he make the insurance process easy for me, but he was able to get me the payment I needed to fit my budget. I spent days trying to find affordable auto insurance. Five minutes talking with Kyle and I had affordable coverage. Okay, a bit longer than five minutes, but very quickly. I highly recommend Kyle, but you can't go wrong with anyone in the office."
We responded:
"Thank you, Sandi! Kyle really is fantastic and we’re so glad you got to have that experience with him! Welcome to the State Farm family!"
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Matthew Nelson

June 21, 2024

5  out of  5
rating by Matthew Nelson
"Beth was friendly and very helpful"
We responded:
"Thanks Matthew! We’re happy to have you back in the State Farm family! "
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Jim Williamson

June 6, 2024

5  out of  5
rating by Jim Williamson
"Kyle is my agent. He is constantly looking for ways to improve my coverages and find discounts. His professionalism sets the agency apart from other companies."
We responded:
"Thank you for sharing those kind words about Kyle! We couldn’t agree more and he is such an asset to this team!"
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Matthew Cox

May 17, 2024

5  out of  5
rating by Matthew Cox
"A phenomenal agency. The front office staff are incredibly helpful and responsive. Their dedication to quality service rather than simply pushing as many products as possible to maximize profits is why I have stayed with them for years. They really care about affordability while protecting your assests from liabilities."
We responded:
"Thank you so much, Matthew! We appreciate the faith and trust you continue to put in our office!"